COVID-19 Response Alert

COVID-19 Response: Alert

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Customer Support

Resiliency as a Service: Request for Qualifications

We are seeking qualified vendors to design, construct and interconnect systems for its Resiliency as a Service Program.

Resiliency as a Service is a new product offering designed to support commercial and industrial customers that have a need for higher than standard service reliability. We will provide this support through company ownership, installation, operation and maintenance of resiliency assets.

The program is designed to be technology agnostic and will allow for customers to choose resiliency options to best meet their needs. Technologies funded through this offering will include but are not limited to:

Customers will work with us and a preferred set of vendors to design, construct and interconnect their system. This will allow for a single point of contact throughout the process, providing a simple and efficient customer experience.

We are seeking responses from qualified vendors to provide these services across our service territory.

Response Submission

All responses must be transmitted electronically, via email, to the RFQ Manager at: by 5 p.m. CST on Feb 1, 2021.

Any responses, or documents included therein, that exceed 35 MB in size, must be transmitted upon request to the RFQ Manager, via a secure upload to the XpressDRIVE File Exchange.

Responses received later than the due date and time indicated will be rejected and returned unopened unless Xcel Energy determines, at its sole discretion, to consider such responses.

Estimated Schedule

This schedule is subject to change.

RFQ Issued Dec. 18, 2020
Deadline to submit questions Jan. 11, 2020
Response to questions Jan. 18, 2021
RFQ submittal due 5 p.m. CST Feb 1, 2021
RFQ shortlisting results announced Mar 1., 2021
Contract negotiation execution Q2 2021

Additional Information

Prior to submitting your qualifications, please review all files below in the Documents section. These documents include detailed instructions and requirements needed to develop and submit a response to the RFQ. Inquiries about this RFQ will be accepted only by email to


The RFQ document, model Master Services Agreement, and supporting documents are available through the links below.

Xcel Energy Resiliency RFQ Document (PDF)

Xcel Energy Resiliency RFQ Addendum (PDF)

Appendix A - Xcel Energy Resiliency Responder Forms (XLSX)

Appendix B - Xcel Energy Model Master Services Agreement (DOCX)

Communications Protocol and Frequently Asked Questions

Responders are encouraged to check the website frequently to ensure that they have the latest documentation and information.

Submit any questions regarding the RFQ by email to the RFQ Manager at:

Information regarding the Xcel Energy Resiliency as a Service RFQ will not be provided via telephone inquiries or inquiries from any email other than to/from the RFQ Manager.

Potential responders are advised to periodically check the FAQ on this webpage for updated information. Potential responders may receive an emailed copy of any FAQ updates as soon as they have been completed if they provide their contact information to the RFQ Manager at the email address above and ask to be placed on the FAQ mailing list.


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